At FisqWealth, we are committed to providing our clients with a transparent and fair investment experience. However, due to the nature of our services and the nature of unlisted share transactions, our refund policy is defined as follows:
1. No Refund After Share Transfer
Once the shares have been successfully transferred to the client’s demat account, no refund request shall be entertained under any circumstances.
2. Refunds in Case of Failure to Transfer Shares
If, for any reason, we are unable to process the transfer of shares to the client’s demat account, a full refund of the amount paid for that specific transaction will be initiated within 7 working days from the date of failure confirmation.
3. Cancellation by Client After Full Payment
If a client wishes to cancel their purchase after making full payment, and we have already acquired the shares (inventory) based on their request, the following conditions apply:
- Refund approval is solely at the discretion of FisqWealth.
- If we decide to offer a partial or no refund, we will transfer shares equivalent to the unreimbursed amount to the client’s demat account.
- The client will not be entitled to claim a full refund as a matter of right once inventory is procured on their behalf.
4. Token Amount or Share Booking Fee
Any token amount (e.g., ₹500 or any other pre-specified token amount) paid to reserve shares and confirm purchase intent is non-refundable under any condition.
5. General Disclaimer
All clients are advised to make informed decisions before initiating payments or booking shares. FisqWealth reserves the right to amend this policy at its discretion and the latest version will always be available on our website.
For any refund-related queries, please write to us at fisqpartners@gmail.com or contact your assigned relationship manager.